Terms and Conditions

The Estate Jewellery Shop respects the confidentiality of our customers and takes its obligations under privacy law seriously. The appropriate measures have been taken to ensure that your personal information is respected and kept confidential. The personal information collected from you on this website is used solely in relation to your transactions with The Estate Jewellery Shop. By using our website, you consent to the collection and storage of your information. Please refer to our Privacy Policy for further information on Privacy.

Registration and Ordering

In order to make purchases on estatejewelleryshop.com.au, you must create an account, or sign in to your existing account. During registration, you will be asked to provide certain personal information, including but not limited to, your name, shipping and billing addresses, contact number and email address. You are not required to enter any credit card or payment information at registration as estatejewelleryshop.com.au does not store payment information.

For orders over $500 we require to be made by direct deposit to our bank account.

The information collected is used for billing, delivery, order fulfillment, communication and marketing purposes, as well as to provide you with updates.

Credit Cards

Your credit card details, and the details of what you are paying for, are protected by high-strength 2048 bit SSL encryption.

Returns

Please choose carefully as we do not refund if you simply change your mind.  If the item purchased is “pre-owned” there is no warranty, with the exception if you receive the wrong item that you ordered, The Estate jewellery Shop must be informed of this with-in 24 hours after receiving the purchased item.  If the item purchased is “new” and is found to be faulty or defective we offer a 30 day warranty, which you can choose a refund or replacement of stock. PLEASE NOTE: Items may differ slightly from photographs. This is due to how precious metals and gemstones reflect and refract light.

Delivery

Estate Jewellery Shop delivers to Australian addresses only.

Where you select items to be delivered those items purchased from The Estate Jewellery Shop are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If goods cannot be delivered for any reasons beyond the control of the Estate Jewellery Shop, the purchaser shall bear the costs involved.

General

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. You agree that the laws of the State of Queensland, Australia will apply to all transactions and communications on this site, and you submit to the jurisdiction of the courts of Queensland to hear any dispute.

All prices on estatejewelleryshop.com.au are all in Australian dollars ($AU) and all include GST

These terms constitute the entire agreement between You and The Estate Jewellery Shop regarding the operation of the site. Notices can be sent to info@estatejewelleryshop.com.au. You acknowledge that we may use your primary email to us as your address for any alterations to this policy and you agree to such communications. Unauthorised use of this website may give rise to claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without The Estate Jewellery Shops prior written consent.

Disclaimer

This site is provided “as is”. The Estate Jewellery Shop makes no express or implied warranties or representations as to the operation of the site or the content, information or materials on the site. You expressly agree that your usage of the site is at your sole risk. The Estate Jewellery Shop disclaims all warranties express or implied, including but not limited to warranties for fitness or purpose. The Estate Jewellery Shop does not warrant that this site or any associated components including emails sent are free of viruses, spyware or other harmful elements. The Estate Jewellery Shop will not be liable for any damages arising from the use of this site, whether they be direct, indirect, punitive or consequential. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

If you would like to contact The Estate Jewellery Shop, you can contact us on 1800 311422, by email info@estatejewelleryshop.com.au or by mail addressed to; The Manager, The Estate Jewellery Shop, P.O Box 10777, Southport, QLD 4215.